Posted January 20, 2021
Deborah Rust, MSN, CRNP, AOCN®
In an era of video meetings, Deborah Rust, MSN, CRNP, AOCN®, Chair of the APSHO Communications Committee, shares tips for leading a successful and productive call, including how to foster team spirit, engage every participant, and encourage collaboration. Plus, Deborah addresses how to deal with the technical side, like the use of the mute button, asking people to turn on their videos, and dealing with both overtalkers and dead air.