Abstract
In 2016, the 21st Century Cures Act changed the health-care experience for patients and providers by setting expectations of the immediate release of electronic health information to patients (Office of the National Archives, Office of the National Coordinator for Health Information Technology, 2024). In the 5 years prior to the Cures Act, many institutions did not have an electronic health record (EHR) let alone a portal for patients to access. A survey by the American Hospital Association revealed that in 2011, only 28% of hospitals had an EHR compared to 96% in 2021 (Office of the National Coordinator for Health Information Technology, 2022).
